Privacy Policy

We have developed this detailed policy in order for you to understand how we collect, keep and protect and make use of your personal information and when me may disclosure your personal information.

The following outlines our Privacy Policy:

1. INTRODUCTION

This Privacy Notice provides you with details of how we collect and process your personal data through your use of our Website.
By using our Services and/or registering an account, you are accepting the terms of this Privacy Policy, which forms part of our Terms & Conditions of Use of our Website.

2. WHAT DATA DO WE COLLECT ABOUT YOU?

Personal data means any information capable of identifying an individual, either from the data directly or from that data combined with other information that we have, or are likely to have, access to. Personal information doesn’t include anonymous or aggregated information that can no longer be used to identify a specific person.
Communication Data: that includes any communication that you send us whether that be through the contact form on our Website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defense of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
User Account Data: When you register an user account, we will require you to provide certain login information, such as a valid email address and password.
We require the above mentioned Personal Data to operate our Services and to ensure that relevant content is provided to you, to ensure the security of our Services, to maintain back- ups of our Website and/or databases and to enable proper administration of our Services
Sensitive Data: We do not collect any Sensitive Data about you. Sensitive Data refers to data that includes details about your race or ethnicity, religious, political opinions and information about your health.
Financial Data: We do not collect any financial data such as your bank card numbers, bank account information, credit scores, or other monetary facts about you.

3. HOW WE COLLECT YOUR PERSONAL DATA

We may collect data about you when you provide the data directly to us:
When you choose to register an user account;
When you communicate or interact with us directly by way of filling out forms on our Website, or by e-mailing or contacting us in any other way.
We may also automatically collect certain data from you as you use our Application:

4. USE OF YOUR PERSONAL DATA

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for doing so. We may process your personal data without your knowledge or consent where this is required or permitted by law. We do not carry out automated decision making or any type of automated profiling.
Marketing Communications
- We may lawfully process your personal data to send you marketing communications based on your consent.

5. DISCLOSURES OF YOUR PERSONAL DATA

Information Security
- We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorised access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.

Our security policies and procedures cover:

- physical security;
- computer and network security;
- access to personal information;
- secure communications;
- security in contracting out activities or functions;
- retention and disposal of information;
- acceptable usage of personal information;
- governance and regulatory issues;
- monitoring access and usage of private information;
- investigating and reacting to security incidents.
When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.
We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.
Your Rights: Access to information
- You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.
- Please note that any such access request may be subject to a payment of a legally allowable fee.
Correction of your information
- You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.
Definition of personal information
- According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. Further to the POPI Act, COR Concepts also includes the following items as personal information:
  - All addresses including residential, postal and email addresses.
  - Change of name – for which we require copies of the marriage certificate or official change of name document issued by the state department.
Statistical Data
- We may share certain non-personal statistical information (data that does not identify our users individually) with our Registered Venues, third-party service providers, trusted partners or approved researchers in order to better understand what advertisements, Content or Services may interest you, to improve the overall quality and effectiveness of our Services as well as guide our registered Vendors with regards to the Vendor Content that they post and their use of our Services.

6. DATA SECURITY

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential. We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

7. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting. If we no longer need your personal information, we will surely dispose of it.
In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

8. RELEVANT NATIONAL LEGISLATION

If this Privacy Policy is regulated by the Consumer Protection Act, 68 of 2008 (“CPA”) or the Electronic Communications and Transactions Act, 25 of 2002 (“ECTA”) or Protection of Personal Information Act, 4 of 2013 (“POPI”), it is not intended that any provision of this Privacy Policy contravenes any provision of the CPA or ECTA or POPI. Therefore, all provisions of this Privacy Policy must be treated as being qualified, to the extent necessary, to ensure that the provisions of the CPA, ECTA and POPI are complied with.

9. THIRD-PARTY LINKS & PRIVACY POLICIES

This website may include links to third-party websites, plug-ins and Applications. Clicking on those links or enabling those connections may allow third parties to collect, process or share data about you. We do not control these third-party websites and Applications and are not responsible for their privacy policies.

10. CONTACT US

Contact us, by sending us a e-mail to the following e-mail address, Info@vibeafrica.app should you have any further questions or complaints with regards to our Privacy Policy and Practices.